About me

Jier Zheng

M.Sc. of Information Technology and Management
Shanghai, China
Age 29
Experienced IT Systems Administrator with a demonstrated history of working in the information technology and services industry. Skilled in Windows Server, System Center, Exchange Server, PHP and Javascript.
Strong information technology professional with a Master of Science (M.Sc.) focused on Information Technology and Management from Keele University.

Education

Keele University
2016 - 2017
Master of Science (M.Sc.), Information Technology and Management
University of Macau
2008 - 2012
Bachelor of Science (B.Sc.), Electric and Electronics Engineering

Work Experience

Farfetch
Mar 2020 - Now
Systems Administrator
Corporate with the global IT System team to manage servers in APAC region and global region
Provisioning IT Servers in APAC region to maintain a high level of operating
TrueCommerce
Mar 2018 - Mar 2020
Global Support Engineer
VMI Technical Support: Provide technical support to all our APAC customers who are using our VMI solution by email or phone. Provide technical solutions for their requirements. Assist colleagues in the EU for supporting customers in EMEA.
VMI Project: Responsible to all new projects in the APAC region and to provide technical solutions and implementation work. Acted as liaison between suppliers and distributors.
Oracle Database: Proficiency with Oracle database operations.
Changyou.com
Oct 2014 - May 2016
IT System Engineer
Responsible for all IT infrastructure service maintenance for the entire company (including the office in South Korea, North America, etc.) for over 5000 employees. E.g., AD, DHCP, DNS, Exchange Server, etc.
Responsible for the maintenance for more than 100 Windows and Linux servers.
Responsible for the development and maintenance work of the internal IT portal website and to improve the efficiency of the IT service and employee satisfaction.
Changyou.com
Nov 2012 - Oct 2014
Helpdesk
Responsible for providing helpdesk support for more than 5000 employees in the HQ office (approx. 500 employees per support)
New Player();
Borned
1991
Straight to the Sky
First Time to Take a Flight
1996
Hello World!
The First Time Go Abroad
Jan 2001
Newbie to Society
Got My First Job
Nov 2012
Go Further
Got My Master Degree
Oct 2017
Conquer the Height
My First Bungee Jump
Nov 2018
Void
Removed All 4 Impacted Teeth
Dec 2018